Privacy Policy

A legal disclaimer

Effective Date: May 7, 2024

At Relocate with Luxsevita, we value your privacy and are committed to protecting your personal data. This privacy policy outlines the types of data we collect, why we collect it, how we use it, and your rights under Dutch and EU law (GDPR). We are committed to transparency and respect for your personal information at every step of your relocation journey.

1. Who We Are

Relocate with Luxsevita is a relocation service provider based in the Netherlands. We support individuals, couples, and families moving to the Netherlands with personalized relocation planning, visa support, cultural transition, and practical integration services.

For privacy-related questions, contact us at:
Email: privacy@relocatewithlux.com

2. What Personal Data We Collect

We may collect and process the following personal data:

Full name
Email address and telephone number
Country of origin
Relocation-related information (e.g. visa type, move timeline, family composition)
Communications submitted via forms or emails
Non-identifiable website usage data (via cookies and analytics tools)

3. How We Use Your Data

Your data is used to:

Respond to your inquiries and requests
Provide customized relocation advice and services
Schedule and manage consultations
Send service updates, emails, or important reminders (only with consent)
Improve our website’s user experience and overall service delivery

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

Consent (when you fill in a form or sign up for updates)
Performance of a contract (to deliver services you request)
Compliance with legal obligations
Legitimate interests (such as service improvement and secure operation)

5. Cookies & Analytics

Our website uses cookies to function properly and to analyze usage patterns. This includes:

Browser and device information
IP address
Time and duration of visits
Pages visited and referral links

You can adjust your cookie preferences via your browser settings at any time.

6. How We Protect Your Data

We use industry-standard security protocols to protect your data, including:

SSL encryption
Secure servers and hosting environments
Limited access to authorized personnel only

7. Data Sharing

We never sell or rent your personal data. We only share data with:

Trusted service providers (e.g. email platforms, CRM tools)
Subcontracted experts (e.g. legal consultants) when needed for your relocation All partners operate under strict confidentiality and data protection agreements.

8. Your Rights Under the GDPR

You have the right to:

Request access to your personal data
Ask for corrections or deletions
Restrict or object to processing
Withdraw consent at any time
Receive a copy of your data (data portability)

Send requests to privacy@relocatewithlux.com. We respond within 30 days.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for the content or privacy policies of those external platforms.

10. Updates to This Policy

We may update this privacy policy to reflect changes in our services or applicable laws. The latest version will always be available on our website.

Last Updated: May 2, 2025